Claims & Policy Support

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For an existing policy, your documents are the starting point for claims, changes and renewal information.

Report a claim

Use the insurer’s claims details in your policy documents. Tell them what happened and follow any notification requirements.

Change your details

Contact us if your business, vehicles, premises or other circumstances change. A change may need insurer approval and may affect your premium or cover.

Review your renewal

Check your renewal documents and make sure all details remain accurate. Contact us with questions before the renewal date.

Need help finding the right contact?

Email info@sainsure.co.uk or call 01733 300 938. Please quote your policy reference where available and avoid sending sensitive documents until we have agreed a suitable method.

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